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Privacy Policy

Limitation of Liability

I am fully committed to providing a safe, supportive, and professional environment for your yoga therapy sessions. However, it is important to understand that yoga and therapeutic exercises inherently involve a certain level of physical activity and movement, which may carry risks. These risks can include, but are not limited to, physical injury, discomfort, or strain, especially if the exercises are not performed with proper technique or if individual limitations are not considered.

By participating in online yoga therapy sessions, you acknowledge and accept that there are inherent risks associated with any physical practice, and you are fully responsible for your own health and well-being throughout the process.

Before beginning your sessions, I will provide you with a waiver or consent form that outlines the terms of participation, including a clear understanding of the risks involved. This document will require your review and signature before we proceed with any sessions. By signing this form, you confirm your agreement to assume full responsibility for your participation and any potential outcomes resulting from your involvement in the yoga therapy sessions.

By engaging in my services, you further agree to the following:

Consultation with Your Healthcare Provider: You acknowledge that you are responsible for consulting with your healthcare provider before starting any new physical activity, including yoga therapy, particularly if you have pre-existing medical conditions, injuries, or health concerns. This ensures that yoga therapy is appropriate and safe for you.
Full Responsibility for Participation: You assume full responsibility for your participation in yoga therapy, both physically and emotionally. This includes any consequences or outcomes related to your involvement in the sessions, including injury or discomfort.
Exemption of Liability: I am not liable for any injuries, accidents, damages, or other negative outcomes that occur during or after the yoga therapy sessions. This applies regardless of whether the injury or discomfort is related directly or indirectly to the exercises, techniques, or practices performed during the sessions. You agree to release me from any claims, losses, or damages.
Listening to Your Body: You agree to listen to your body at all times during the sessions and to practice within your limits. If at any time during a session you experience pain, discomfort, or strain, you agree to stop the activity immediately and inform me right away. I will then modify or adjust the practice to suit your needs, ensuring your safety and comfort.

Please Note: While I strive to provide the safest and most effective yoga therapy experience possible, I cannot guarantee any specific results or outcomes. It is crucial that you take personal responsibility for your health and well-being and inform me of any concerns you may have before or during a session.

Information I Collect About You

To provide you with the best possible yoga therapy experience, I collect certain personal information that you voluntarily share when interacting with my website and services. This may include, but is not limited to, the following types of information:

Personal Identifying Information: This includes your full name, email address, phone number, and any other contact details you provide when booking a session, reaching out for inquiries, or filling out forms on my website. This allows me to communicate with you, confirm appointments, and offer support as needed.
Health and Wellness Information: When you fill out my intake form, I collect essential information about your physical, mental, and emotional health. This includes details such as your medical history, any chronic conditions, injuries, or physical limitations, as well as your wellness goals, lifestyle habits, and any areas of concern you wish to address through yoga therapy. This information is vital for me to tailor my sessions to your specific needs, ensuring that the therapy is both safe and effective for you.
Session Preferences and Feedback: During our online sessions, I may also gather information regarding your preferences for the types of practices you find most beneficial, how you are feeling before and after a session, and any specific outcomes you are hoping to achieve. Additionally, I may request feedback from you to help refine my approach and ensure your experience is aligned with your goals.
Payment Information (Offline): While payments are not processed directly through my website, I collect necessary payment details such as your preferred method of payment (e.g., bank transfer, PayPal, or other methods agreed upon). This information is only used to complete the transaction for services rendered and is handled securely outside of the website. I do not store sensitive financial information.
Technical Information: As you use my website to book sessions or navigate through different pages, I may automatically collect some technical information related to your device and browsing patterns. This can include details such as your IP address, device type, operating system, browser type, and browsing activity on my website. This data helps me to improve the functionality and user experience of the website.
Communication Records: If you reach out to me via email or through the contact forms on my website, I may retain the content of your messages along with your contact information. This helps me to respond to your inquiries effectively, track communication history, and follow up as needed regarding your sessions.

All of the information I collect is used to enhance the services I offer, ensure your yoga therapy sessions are personalized and tailored to your needs, and help me improve the overall experience you have with my practice. I take privacy and confidentiality seriously and only collect the information necessary to provide you with the highest quality care.

How I Use Your Information

The information I collect from you is essential for providing personalized and effective yoga therapy services. I use your personal data in the following ways:

To Schedule and Conduct Yoga Therapy Sessions: Your contact details, health history, and session preferences help me plan and personalize your yoga therapy sessions. By understanding your health goals and any physical, emotional, or mental limitations, I can tailor each session to meet your unique needs, ensuring that the therapy is safe and effective.
To Communicate with You: Your contact information is used to confirm appointments, send session reminders, and provide updates regarding your sessions. I may also follow up after sessions to check on your progress and address any questions or concerns you may have. Communication may take place via email, phone, or other means, depending on your preference.
To Process Payments: While payments are not processed through my website, I collect payment details to facilitate transactions for services rendered. This may include confirming your preferred method of payment (e.g., bank transfer, PayPal, etc.). I use this information strictly for completing the transaction and ensuring a smooth process for both parties.
To Improve My Services: I may use your feedback from sessions, as well as your responses to intake forms, to assess how well the yoga therapy is meeting your needs. This feedback helps me adjust future sessions and develop new offerings or practices that may better serve your health and wellness goals. Understanding how you feel during and after sessions helps me refine my approach and improve the effectiveness of my work.
To Ensure Your Safety and Well-being: The health information you provide is critical to ensure that the sessions are appropriate for your physical condition. If I believe that any exercises or techniques might not be suitable for you based on your health history or current well-being, I will modify or recommend alternative practices to ensure your safety during sessions.
To Provide Ongoing Support and Resources: If you have opted to share specific health concerns or goals, I may offer relevant resources, advice, or follow-up materials (such as videos, readings, or exercises) to complement your sessions. These resources are intended to support your progress between sessions and to enhance the overall benefit of the yoga therapy program.
To Comply with Legal and Professional Obligations: I may also use your information to comply with any applicable laws, such as maintaining accurate records of services provided, or to address legal claims or other matters that may arise. In certain situations, I may be required to retain specific personal data for a certain period, even after our sessions have concluded.

I take your privacy seriously, and all personal information is handled with the utmost care and respect. I only use your data to provide and improve the services you have requested and will never share it for any other purpose without your explicit consent, except as outlined in this Privacy Policy.

Information Sharing

I am committed to keeping your personal information confidential. I do not sell, rent, or lease your information to third parties. However, I may share your information with trusted service providers who assist me in delivering my services, such as payment processors or technology platforms used for conducting online sessions (e.g., Zoom). I may also disclose your personal information to third parties in the following situations:

To Comply with Legal Obligations: I may disclose your information if required by law, or when I believe, in good faith, that such disclosure is necessary to comply with legal processes or to protect my rights, property, or the safety of others.
To Protect My Legal Rights: In certain cases, I may disclose your information to enforce my terms of service or other agreements, including to address fraud, abuse, or violations of my policies.
In the Event of a Business Transfer: If my business undergoes a merger, acquisition, reorganization, or sale, your information may be transferred as part of the business transaction.

Data Security

I take reasonable and industry-standard precautions to protect your personal information and ensure its security. This includes using secure platforms for video conferencing (Zoom) and payment processing, and implementing encryption technologies to protect sensitive data. While I strive to maintain a secure environment, please note that no method of data transmission over the internet is completely secure. Although I take steps to protect your information, I cannot guarantee its absolute security. I recommend that you also take necessary precautions to protect your own personal data, such as ensuring the security of your devices and accounts.

Your Rights and Choices

As a client, you have the right to access, correct, update, or delete any personal information I have on file for you. If you wish to review or change the personal information you’ve provided, including the details in your intake form, please contact me directly at contact@karolinapalac.com. You also have the right to request the deletion of your information, though please note that I may need to retain certain information for legal or business purposes, such as maintaining records of services provided or complying with applicable laws. If you no longer wish to receive communication from me, simply reach out to me, and I will promptly remove you from my contact list.

If you have any concerns about how your personal data is handled or if you need further assistance in exercising your rights, feel free to contact me at contact@karolinapalac.com. I am here to help and ensure your experience with my services is both positive and secure.

Effective Date: 02/02/2025

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